Terms of service

TERMS & CONDITIONS

General

Welcome to www.posco.com (the “Website”), the official online store of POSCO, operated by Posco & Partners ("POSCO", "we", "our", or "us").

Please read these Terms & Conditions carefully before using our Website or placing an order. By accessing, browsing, or purchasing through this Website, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms & Conditions, please refrain from using this Website.

Acceptance of the Terms

These Terms & Conditions are legally binding and apply to all purchases made through the Website, as well as to all users who access or browse it.

By using this Website, you acknowledge that you have read, understood, and accepted these Terms & Conditions.

Changes to These Terms

POSCO reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Any changes will become effective upon publication on the Website. Orders placed before such modifications will remain subject to the Terms & Conditions in effect at the time the order was placed, unless the updated version is more favorable to the customer.

We encourage you to review these Terms & Conditions periodically.

Website Availability

We reserve the right to modify, suspend, or discontinue any part of the Website or its services at any time, temporarily or permanently, without prior notice.

Although we strive to keep the Website available at all times, we cannot guarantee uninterrupted access due to technical issues beyond our control.

If any interruption is not caused by force majeure or circumstances beyond our reasonable control, we will make every reasonable effort to fulfill outstanding obligations.

POSCO does not guarantee that the Website will be free of viruses, malware, or other harmful components. Users are responsible for maintaining appropriate security measures on their own devices.

POSCO shall not be liable for any damage to computers, mobile devices, software, or data resulting from the use of this Website.

Customer Information

Creating an account is not required to place an order.

However, customers must provide complete, accurate, and up-to-date information during checkout to ensure proper order processing and delivery.

Orders placed as a guest will not be linked to a customer account and cannot be added to an order history after purchase.

Eligibility

By placing an order through this Website, you confirm that you are legally capable of entering into binding contracts under the laws applicable in your jurisdiction.

If you are under the legal age required to enter into a contract, you may only use this Website under the supervision of a parent or legal guardian, who assumes full responsibility for your use of the Website.

Product Availability

All orders are subject to product availability.

Although we make every effort to keep our inventory updated, certain products may become unavailable after an order has been placed.

Product availability may differ between our online store and physical retail locations.

We reserve the right to change product information, pricing, and availability at any time without prior notice.

Out-of-Stock Products

If an item becomes unavailable after your purchase, we will contact you as soon as possible.

You may choose to:

  • Wait until the product becomes available.

  • Receive a full refund using the original payment method.

  • Select an alternative product of equal or greater value.

  • Receive store credit for the amount paid.

If you choose an alternative product of greater value, you will only be required to pay the difference if applicable.

If we do not receive a response within 10 days, we reserve the right to cancel the order and issue a refund using the original payment method.

Promotions

Promotions, discounts, and special offers are valid only during the period indicated on the Website and while supplies last.

POSCO reserves the right to modify or discontinue any promotion without prior notice.

Prices

Prices displayed on the Website are subject to change without notice.

For international orders, applicable taxes, duties, customs fees, or import charges may not be included in the product price and are the responsibility of the customer unless otherwise stated.

Payment Methods

Payments are securely processed through dLocal.

We accept major international credit and debit cards, including Visa, Mastercard, American Express, Diners Club, Discover, and other payment methods available in your country through dLocal.

Available payment methods may vary depending on your location and will be displayed during checkout.

Orders will only be processed once payment has been successfully authorized.